Manage notification emails
Route order, claim, invoice and account notifications to the right inboxes on your team.
Written By Bas den Hoed
Everspring sends out a fair amount of email β new orders, claims, low-stock alerts, invoices, supplier announcements. You probably don't want all of that landing in one inbox. The notifications page lets you route each type to the right person or shared mailbox.
Open the page: my.everspring.app/reseller/settings/notifications
What you can route
For each notification type you can set one or more email addresses. Common setups:
Order notifications (new orders, shipped, delayed, cancelled) β fulfilment or operations inbox.
Claims & returns β customer service inbox.
Invoices & billing β finance or bookkeeper.
Stock & supplier updates (low stock, supplier pauses, assortment changes) β purchasing.
Account & product news (platform updates, new features, policy changes) β owner or account manager.
Set it up
Go to Settings > Notifications.
Next to each notification type, type the email address that should receive it.
Add multiple addresses by separating them with a comma β everyone on the list gets a copy.
Click Save. Changes take effect on the next notification.
Good to know
You can send different notification types to different inboxes β there's no single "master" email.
Distribution lists work fine (e.g.
orders@yourcompany.com).These addresses are separate from your login email. Changing them doesn't affect how you log in.
To stop a notification type entirely, leave the field blank and save.