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How do I add a new user in the Supplier Portal?

With user management in the Supplier Portal, you can easily add or remove team members. This article guides you through the process step by step.

Why Adding New User Matters

Proper user role management ensures secure and efficient collaboration within your organization. Assigning the right permissions prevents errors and keeps sensitive data protected—crucial for both growers and retailers using the Everspring platform.

Here we will provide a step-by-step guide on how to add users to your Supplier Portal:

Step 1: Accessing User Management

To begin, navigate to your account settings on Everspring's platform and find the "Users" section. Here, you will be able to see all current users associated with your account.

Step 2: Adding a New User

To add a new user, click on the "Add User" button located in the top right corner of the "Users" section.

Step 3: Providing User Details

In the "Add User" form, fill in the required details for the new user:

  • First Name: Enter the first name of the new user.

  • Middle Name (Optional): If applicable, include the middle name of the new user.

  • Last Name: Input the last name of the new user.

  • Email Address: Provide the email address of the new user. This email will be used for their account access.

First Name: Enter the first name of the new user.

Middle Name (Optional): If applicable, include the middle name of the new user.

Last Name: Input the last name of the new user.

Email Address: Provide the email address of the new user. This email will be used for their account access.

Step 4: Assigning User Role

Next, select the role for the new user. You have two options to choose from:

  • Administrator: If you assign the "Administrator" role, the user will have full access to the Supplier Portal, including all functionalities and settings.

  • Order Processor: If you assign the "Order Processor" role, the user will have limited access, primarily focused on viewing and processing orders.

Administrator: If you assign the "Administrator" role, the user will have full access to the Supplier Portal, including all functionalities and settings.

Order Processor: If you assign the "Order Processor" role, the user will have limited access, primarily focused on viewing and processing orders.

Step 5: Saving and Email Confirmation

Once you have filled in all the necessary information and selected the role, click "Save." The new user will then receive an email containing a link to create a password for their account.

Important Note

Please advise the new user to click on the password creation link only on the device they intend to use for accessing the portal. Clicking the link on a device where they are already logged in may cause the link to not work correctly.

Step 6: Managing Users

Back in the "Users" section, you can view all the added users and their respective roles. If necessary, you also have the option to remove users from the Supplier Portal.