Tutorial: Create a Return Policy
Need a clear and professional return policy for your plant or flower webshop? The Return Policy Generator (Custom GPT) helps you create a customer-friendly and legally sound return policy in just a few minutes. It’s specially designed for webshops that sell perishable products like plants and flowers — and helps you explain which items can and can’t be returned.
Step by step tutorial
Step 1: Open the tool
Click below to launch the GPT-powered return policy assistant:
👉 Open the Return Policy Generator
Step 2: Choose your language
Select your preferred language. The generator supports:
- Dutch
- English
- German
- French
Step 3: Answer 2–3 quick questions
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Do you want to exclude living products (like flowers and plants) from the right of return?
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Do you want to accept returns on accessories (such as pots or baskets) within 14 days?
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What is the name of your webshop
Step 4: Receive your custom return policy
The GPT will generate a friendly, professional return policy based on your answers. It includes:
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A clear statement about excluding perishable items from returns
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Return conditions for non-living products (if applicable)
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Step-by-step return instructions for your customers
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Who is responsible for return shipping
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Refund timelines and contact info
Step 5: Publish it on your website
We recommend placing your return policy on a dedicated page, linked in your footer or FAQ section.