Tutorial: Create a Complaint Policy
This tool is specifically built for webshops that sell plants, flowers, or garden accessories, and it includes smart logic for handling delicate topics like perishability, damage, and customer expectations.
Step by step tutorial
Step 1: Open the tool
Click below to launch the GPT-powered return policy assistant:
👉 Open the Complaint Policy Generator GPT
Step 2: Choose your language
Select your preferred language. The generator supports:
- Dutch
- English
- German
- French
Step 3: Answer the required questions
- If you already have a complaints form on your website
- The URL of your form
- What kind of products you sell
- How quickly customers must report a complaint (e.g., within 48 hours)
- Your shop name
Step 4: Let the GPT generate your policy
Based on your answers, it will produce a professional, readable, and friendly policy ready for publication.
Step 5: Review & publish
Copy the generated policy to your website, ideally on a standalone page linked from your footer or FAQ.