How do I place a manual order on Everspring?
Want to manually place an order for a customer? This article explains how to complete the manual order flow step-by-step on the Everspring platform.
Why Manual Orders Matter
Manual ordering gives retailers the flexibility to support customers directly and handle custom or assisted sales. This guide walks you through cart setup, delivery details, payment options, and final placement.
Here's how you can easily create manual orders:
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Adding Products to Cart: Start by browsing the storefront and selecting the desired product(s) for your customer. Simply add the chosen item(s) to your shopping cart.
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Entering Delivery Information: Proceed to the checkout page, where you can manually enter the customer's delivery details, including their name and address. Take care to accurately input the information to ensure smooth and timely delivery.
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Payment Options: Depending on your payment settings, you have different payment methods available. You may be required to make an immediate payment, deduct the amount from your Ewallet, or receive an invoice for payment. Follow the specified payment process accordingly.
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Order Placement: Once you have completed the necessary steps, confirm the order placement. The system will generate an order number for reference and further processing.
Adding Products to Cart
Start by browsing the storefront and selecting the desired product(s) for your customer. Simply add the chosen item(s) to your shopping cart.
Entering Delivery Information
Proceed to the checkout page, where you can manually enter the customer's delivery details, including their name and address. Take care to accurately input the information to ensure smooth and timely delivery. In the Order Reference field, you are required to enter a value — it doesn't matter what you fill in, as long as something is entered. You can choose any reference that suits your internal workflow, such as a customer name, invoice number, or internal code.
Payment Options
Depending on your payment settings, you have different payment methods available. You may be required to make an immediate payment, deduct the amount from your Ewallet, or receive an invoice for payment. Follow the specified payment process accordingly.
Order Placement
Once you have completed the necessary steps, confirm the order placement. The system will generate an order number for reference and further processing.
After placing the order, you can conveniently track and manage it within your retail back-office. This allows you to stay organized and efficiently handle any further actions required, such as order fulfillment and customer communication.