FAQ: Pricing, Margins & Assortments
Short, focused answers to the most common questions about pricing, pick & pack, shipping, margins, RRP, VAT, and Mix & Match on Everspring.
- Why is my margin lower than expected on small orders?Why single-product orders take a margin hit, and how Mix & Match fixes it.
- Can I combine products from different suppliers in one shipment?Why Mix & Match only works within one supplier, and what that means for your assortment strategy.
- What happens to my margin when a supplier raises their wholesale price?How wholesale-price changes flow through the integration to your webshop, and what to check.
- How is VAT calculated on cross-border consumer orders?Destination-country VAT (OSS) for B2C and reverse charge for B2B — how Everspring handles each.
- Are fuel surcharges included in the shipping cost?Whether the shipping fee at checkout is what you actually pay (yes — fuel is included).
- RRP vs the price I should actually charge: what's the difference?The Recommended Retail Price is a starting point, not a rule — when to follow it and when to deviate.