What your customer receives (the unboxing experience)

The default shipment on Everspring is deliberately simple: functional, neutral, and built to get the product to your customer in good condition. Beyond that baseline, the specifics — box dimensions, filler type, exact materials — vary per supplier. If the details matter for your marketing or for a specific customer promise, the reliable source is the supplier, not this article.

The baseline every supplier delivers

Everspring prescribes a neutral, white-label baseline to every supplier on the platform. That means:

• No supplier branding on the outside of the box. The shipment does not carry the supplier's logo or any third-party brand. This is a platform rule.

• Your sender name on the shipping label. The parcel ships under your shop's name, as the dropshipping flow expects.

• The product in its production pot or standard finish. For live plants, that's a grower's pot. For garden plants, artificial plants, and artificial flowers, it's the item's standard form.

• A transport box sized to the product, with filler material appropriate to keep it stable in transit.

• A care card or product tag appropriate to the item.

That's the shared baseline across the network. It's functional and protective — not a gift-wrapped unboxing.

Specifics vary per supplier

Beyond the white-label rule, the packaging is a supplier-operation detail. Expect variation in:

• Exact box dimensions and construction.

• The type of filler used.

• Materials the box and filler are made from.

• Whether there's a separate care card, a hang tag, or both — and what information is printed on it.

• Any per-order inserts (when arranged by you with that supplier).

If your marketing rests on a specific claim — dimensions, materials, sustainability attributes, a particular look-and-feel — confirm it with the supplier directly. The default is white-label and functional; anything more specific than that is a per-supplier question.

About "sustainably packaged" and similar claims

Everspring does not certify or guarantee packaging materials on behalf of suppliers. There is no platform-wide standard that lets you claim "sustainably packaged", "fully recyclable", or similar by default on every product. Materials vary per supplier, and that's not something Everspring is in a position to attest to on your behalf.

If you want to use sustainability, recyclability, or materials language in your marketing, the honest path is:

1. Ask the supplier directly what materials they use for their packaging and filler.

2. Get the answer in writing, via the platform messaging, so you have a record.

3. Match your marketing to what they've actually confirmed — nothing more.

That's the retailer's responsibility, not a claim Everspring can make for you.

Want to know exactly what arrives? Ask the supplier.

If knowing the exact unboxing matters — for a campaign, a corporate gifting case, a B2B quote, or because you're writing specific copy about it — send the supplier a message through the platform. Reasonable things to ask for:

• A photo of a packed shipment.

• The box dimensions and materials.

• The type of filler used.

• Whether there's any supplier-side branding (there shouldn't be — flag it if you see any).

Suppliers generally answer these questions. That's the fastest and most accurate way to know what your customer actually receives from that particular supplier.

If you want more control over the experience

You have options — all on request, and not available with every supplier. See "Can I use my own packaging?" and "Can I personalize the product?" for the full picture:

1. Add your own care card or thank-you insert — often possible in low volumes.

2. Your own sticker or label addition on the standard box — semi-custom, supplier-dependent.

3. Fully branded box and filler — custom, volume-committed, supplier-dependent.

Whichever tier you set up (or don't), keep your marketing aligned with what you've actually arranged. That single step keeps the promise and the shipment in sync.